Frequently asked questions
Clear answers before care begins
If your situation is different, tell us what is happening and we will help you understand the next step.
Questions families often ask
Ask AromitraHow quickly can care start?+
Timing depends on locality, schedule, language, responsibilities, and suitable caregiver availability. Tell us your preferred date and we will explain what is realistically possible.
Can I replace a caregiver?+
If the arrangement is not working, tell us early. We will understand the concern and discuss available next steps. A replacement depends on the requirement and suitable availability.
Do caregivers stay overnight?+
Overnight and live-in arrangements may be possible depending on the role and caregiver availability.
What is the difference between a caregiver and patient attendant?+
A caregiver commonly supports everyday living and companionship. A patient attendant is usually focused on non-clinical daily support during illness or recovery. Responsibilities can overlap.
Can I hire temporary care?+
Yes. Short-term care may be arranged for recovery, respite, postpartum support, or another temporary need, subject to availability.
What languages do caregivers speak?+
Language varies by caregiver. Tell us your preference and we will consider it with experience, location, and schedule.
How are caregivers screened?+
We review identity, experience, and available references. Additional checks are described accurately when completed.
How much does home care cost?+
Pricing depends on hours, shift or live-in support, experience, care type, location, and responsibilities. Contact us for a personalised quote.